Task guide

Crop, edit, replace, and remove images

Correct an image without unexpectedly changing its document role, gallery membership, or saved placement.

5 to 15 minutesFor Customers correcting uploaded mediaIntermediateLast verified September 3, 2026

Outcome

You will correct image presentation while preserving the intended document structure and verify the result everywhere the image appears.

Navigation path

Document Wizard > Images & Media > Image card

Access

Available edit controls vary by image zone and template.

On this page

What you will accomplish

Images and Media workspace with image editing and replacement actions available.
Crop or replace a poor image, verify the updated version, and remove media that should no longer appear.

Goals

  • Choose the least disruptive correction
  • Keep gallery and zone structure intact
  • Verify the final output after the change
What you will accomplish
NeedUse
Different framing of the same sourceAvailable crop or position controls
Corrected or higher-quality file in the same roleReplace
Image should not appear anywhereDelete
Image belongs on another page typeRemove from the current role, then add it to the intended zone

Choose the least disruptive image correction

Match the problem to one controlled media action, then verify every place that uses the image.

  • Inspect the problemCrop, replace, move, or remove
  • Crop, replace, move, or removeReview every placement

Before you start

Data, sources, and access to prepare

  • An uploaded image
  • A replacement original when replacement is required

Prepare these details

  • Record every page where the image appears
  • Keep the current source until the replacement succeeds
  • Use an approved replacement with the correct orientation

Complete the task

  1. 1

    Open the image card

    Images & Media > image zone

    Select the one image to correct.

    Expected result: The image controls for that item appear.

    If this does not happen: Confirm the thumbnail before choosing a destructive action.

  2. 2

    Choose the correction

    Image controls

    Select the single edit, replace, or delete action needed.

    Expected result: The corresponding editor or confirmation opens.

    If this does not happen: Cancel if the dialog describes a broader change than intended.

  3. 3

    Apply the edit

    Image editor

    Apply one supported crop, position, or orientation change.

    Expected result: The editor preview shows the corrected composition.

    If this does not happen: Use Reset or cancel if the subject is clipped.

  4. 4

    Choose a replacement file

    Replace image dialog

    Select one replacement file when replacement is required.

    Expected result: The existing image remains until the replacement finishes.

    If this does not happen: Retry from the original file if processing fails.

  5. 5

    Confirm deletion

    Delete confirmation

    Confirm deletion only when the image must be removed.

    Expected result: The image disappears from its zones and applicable gallery configuration.

    If this does not happen: Cancel and use Replace when the role should remain.

  6. 6

    Inspect every use

    Review & Customize

    Open each page that used the image.

    Expected result: All uses show the intended new source or no longer show the deleted item.

    If this does not happen: Return to Images & Media if a template-specific placement still needs correction.

Replacement example

Verify before you finish

  • The intended image changed
  • Unrelated images remain in place
  • Gallery membership and order are correct
  • The saved crop works in the final template
  • No broken image appears in the new PDF

Troubleshooting and next steps

Replacing a file appears to do nothing.

Likely cause: The replacement may still be processing or the preview may be cached.

  1. Wait for the operation to complete.
  2. Reload after saving and compare the final Review page.
Deleting one image affected a gallery page.

Likely cause: The gallery configuration referenced that image.

  1. Open the gallery page configuration.
  2. Add an appropriate replacement or revise the layout.

Final verification

  • Image editor: The editor preview shows the corrected composition.
  • Replace image dialog: The existing image remains until the replacement finishes.
  • Delete confirmation: The image disappears from its zones and applicable gallery configuration.
  • Review & Customize: All uses show the intended new source or no longer show the deleted item.
  • No blocking warning, failed status, or unresolved validation message remains in the completed workflow.

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