Task guide

Manage team confidentiality requirements

Set or review the company-wide confidentiality agreement and coordinate access when team responsibilities change.

10 to 20 minutesFor Workspace owners, administrators, and team members handling confidential documentsIntermediateLast verified September 3, 2026

Outcome

You will understand the enforced company agreement, apply it intentionally to team documents, and complete an access review before offboarding.

Navigation path

Team > Company confidentiality

Access

Administrators can set the company-wide agreement. Other members can review a locked agreement applied by the team.

On this page

What you will accomplish

Team page positioned at the Company Confidentiality Agreement section.
Review the company confidentiality requirement and confirm how it applies before adding or retaining team access.

Goals

  • Set or review the company agreement
  • Understand its team-wide effect
  • Review connected access before removal

Confidentiality scope

Company document defaults and external prospect gates solve different access problems.

  • Company agreementTeam member documents
  • Property-specific Deal Room NDAExternal prospect access

Before you start

Data, sources, and access to prepare

  • A team workspace
  • For changes, administrator permission and approved agreement text

Prepare these details

  • Obtain approved company agreement text
  • Identify who may change team-wide defaults
  • List documents and Deal Rooms affected by personnel changes

Complete the task

  1. 1

    Open Team confidentiality

    Team

    Scroll to Company confidentiality.

    Expected result: The current company agreement and edit state appear.

    If this does not happen: Ask an Admin when the agreement is visible but locked.

  2. 2

    Review the current agreement

    Team > Company confidentiality

    Read the complete displayed text.

    Expected result: You understand the wording currently applied to team documents.

    If this does not happen: Stop and obtain approved language if the displayed agreement is outdated.

  3. 3

    Enter approved agreement text

    Team > Company confidentiality

    Replace the text with the one approved version when authorized.

    Expected result: The editor contains the intended complete agreement.

    If this does not happen: Restore the previous text if the new version is incomplete.

  4. 4

    Save the agreement

    Team > Company confidentiality

    Select the save action once.

    Expected result: The page confirms that the agreement is stored and enforced.

    If this does not happen: Do not repeat the save while the request is active.

  5. 5

    Inspect a team document

    Document Wizard > Confidentiality

    Open one representative team member document.

    Expected result: The company agreement appears with the expected locked behavior.

    If this does not happen: Refresh the document after the setting save if the prior version remains.

  6. 6

    Transfer owned work before removal

    Team > member removal

    Select a replacement owner when the removal flow identifies owned work.

    Expected result: The work is assigned before access ends.

    If this does not happen: Cancel removal when no appropriate replacement exists.

  7. 7

    Review property-specific access

    Deal Rooms and Documents

    Inspect one affected collaborator or Deal Room record.

    Expected result: External and internal access still matches the approved policy.

    If this does not happen: Revoke or reassign access explicitly when it did not follow the team-role change.

Agreement and access boundaries

Agreement and access boundaries
ControlApplies toManaged from
Company confidentiality agreementTeam member documentsTeam
Account NDA and access defaultsNew listing and Deal Room defaults where supportedSettings > NDA & Access
Deal Room NDAVisitors to one protected property roomDeal Room
Document collaboratorAn internal teammate’s app access to one documentDocuments Share action

Verify before you finish

  • Approved text is complete
  • The save was confirmed
  • A representative team document shows the intended agreement
  • External Deal Room policy was not confused with internal team access
  • Offboarded work and access were reviewed

Troubleshooting and next steps

A member cannot edit confidentiality text.

Likely cause: The Admin has locked a company-wide agreement.

  1. Review the applied agreement.
  2. Ask an Admin to make an approved team-wide change.
Changing the team agreement did not alter one Deal Room NDA.

Likely cause: Deal Rooms can use their own standard, custom-text, or PDF agreement.

  1. Open that Deal Room.
  2. Review and change its NDA source separately when authorized.

Final verification

  • Team > Company confidentiality: The page confirms that the agreement is stored and enforced.
  • Document Wizard > Confidentiality: The company agreement appears with the expected locked behavior.
  • Team > member removal: The work is assigned before access ends.
  • Deal Rooms and Documents: External and internal access still matches the approved policy.
  • No blocking warning, failed status, or unresolved validation message remains in the completed workflow.

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