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Account & Settings Guide

Manage your profile, subscription, team members, and billing. Changes to your profile cascade to all marketing documents automatically.

Profile & Company Info

Settings → Profile

Your profile information appears on every marketing document you create. Changes made here automatically cascade to all existing and future documents, so you only need to update once.

Profile settings page

Personal Information

First & Last Name

Appears on cover pages and contact pages of all documents.

Title

Professional title (e.g., "Senior Vice President"). Shown alongside your name on documents.

Phone & Phone Type

Primary contact number. Specify Mobile, Office, or Home.

Email

Set during registration. Cannot be changed (displayed but locked).

License Number

Your personal real estate license (e.g., DRE# 01234567). Appears on contact pages.

Company Information

Company Name

Your brokerage or firm name. Displayed on cover pages, headers, and contact sections.

Company License #

Brokerage license number (e.g., BRE# 01234567). Required in many states.

Office Phone & Website

Company contact details shown on document contact pages.

Office Address

Street address, city, state, and ZIP code for your brokerage office.

Team members (non-admins) cannot edit company information. Only the team admin can update company name, logo, license, and address.

Profile Photo & Company Logo

Profile Photo

  • Circular crop with gradient border
  • Click to upload, then crop to fit
  • Appears on document contact pages
  • Supports JPEG, PNG, GIF, WebP

Company Logo

  • Rectangular crop (free-form aspect ratio)
  • Appears on cover pages, headers, and contact sections
  • Upload, crop, change, or remove anytime
  • Transparent PNGs render cleanly in PDF

Password & Account

Change your password from the profile page by entering your current password and choosing a new one (minimum 6 characters). Account deletion is available at the bottom of the page with email + password confirmation -- this permanently removes all documents and data.

Subscription Plans

Settings → Billing

CREBuilder offers a free Starter plan and two Pro tiers. All plans include the full template library, all 10 property types, all 6 document types, and the complete editor. Pro plans unlock PDF export, unlimited documents, Listing Hub, and team features.

Starter

Freeforever
  • Up to 3 documents
  • All templates and themes
  • Full editor with all features
  • All 10 property types
  • All 6 document types

Pro Monthly

$89/month
  • Unlimited documents
  • PDF export (no watermark)
  • CRE Listing Hub
  • Branded retail maps
  • Priority support
  • Team management

Pro Annual

Save $240/yr
$69/month (billed $828/yr)
  • Everything in Pro Monthly
  • Save $240/year vs monthly
  • Annual billing at $828/year
  • Same unlimited features
  • Team seats at $38/mo (vs $49)

Team Seats (Pro Only)

Pro plans include 1 seat (the admin). Add additional seats for team members:

  • Monthly plan: $49/month per additional seat
  • Annual plan: $38/month per additional seat
  • Coordinators: Free -- do not count toward paid seat limit

Starter vs. Pro Comparison

FeatureStarterPro
DocumentsUp to 3Unlimited
Templates & themesAllAll
Property typesAll 10All 10
Document typesAll 6All 6
Editor featuresFullFull
PDF export--Yes
CRE Listing Hub--Yes
Branded retail maps--Yes
Team management--Yes
Priority support--Yes
You can upgrade from Starter to Pro anytime from Settings → Billing, or when you hit a feature gate (e.g., exporting your 4th document or downloading a PDF).

Team Management

Settings → Team (Pro only)

Pro subscribers can invite team members to collaborate within a shared brokerage account. Team features include role-based access, document sharing, and company-wide branding defaults.

Team management page

Inviting Team Members

  1. 1
    Navigate to Settings > Team

    The team page shows all current members and pending invitations.

  2. 2
    Click "Invite Members"

    Enter one or more email addresses. Each invitee receives an email with a registration link.

  3. 3
    Choose a role

    Select Admin, Member, or Coordinator for each invite.

  4. 4
    Manage seats as needed

    Add seats before inviting if your team is at capacity. Coordinators are free and do not use seats.

Team Roles

AdminAdmin
  • View and manage all team documents
  • Invite and remove team members
  • Manage subscription and billing
  • Set company-wide branding defaults
  • Transfer document ownership
  • Change member roles
MemberRegular Member
  • Create and manage own documents
  • Access shared documents (if granted)
  • Use all editor features and templates
  • Cannot see other members' documents
  • Cannot invite or remove members
  • Company info managed by admin
Coordinator (Free)Coordinator
  • Create documents on behalf of brokers
  • Free seat -- does not count toward paid limit
  • Contact info never appears on documents
  • Can share documents they created
  • Cannot own documents directly
  • Not a team admin

Company Branding Defaults

Admins can set company-wide defaults that automatically apply to all new documents created by any team member.

Default Brand Color

Primary color applied to headers, accents, and page elements for new documents.

Default Template

The template theme pre-selected when team members create new documents.

Default Font

Typography choice applied to new document body text.

Individual team members can override branding defaults on a per-document basis. Defaults only apply to newly created documents.

Billing & Invoices

Settings → Billing

The Billing page shows your current plan, subscription status, payment method, team seats, and invoice history. Only team admins and solo users see billing controls -- regular team members see a read-only notice.

Billing page

Subscription Status

Current Plan

Shows your plan name (Starter, Pro Monthly, Pro Annual) with a dark hero card and status badge.

Billing Period

Next renewal date and billing frequency (monthly or annual).

Team Seats

Visual bar showing used seats vs. total limit, plus coordinator count.

Status Badge

Active (green), Cancelling (amber), Cancelled (red), Trial (blue), or Free.

Payment & Plan Actions

Update Payment Method

Opens Zoho secure portal to update your card on file.

Switch to Annual

Monthly users can switch to annual billing and save $240/year.

View Plans

Compare plans and upgrade or change your subscription tier.

Download Invoices

Download PDF invoices for any past billing period.

Cancellation & Reactivation

Cancel anytime

Type "cancel" to confirm. Access continues until the end of your current billing period.

Data is preserved

All documents, photos, and financial data remain intact after cancellation.

Reactivate easily

One click to reactivate from the Billing page. Your data picks up where you left off.

Account reverts to Starter

After cancellation, you keep read access to all documents. PDF export and Listing Hub are paused.

Team members (non-admins) see a read-only notice on the Billing page directing them to contact their team administrator for subscription changes.