SamplesPricingAboutContact
GuideOM Walkthrough

Building an Offering Memorandum

A complete step-by-step walkthrough of every wizard section

This guide walks you through every section of the CREBuilder wizard, from selecting a property type to exporting a finished PDF. Each step includes a screenshot of the actual interface with numbered callouts explaining every feature.

What is an Offering Memorandum?

An Offering Memorandum (OM) is the standard marketing document used to sell commercial real estate investment properties. It provides potential buyers with everything they need to evaluate the opportunity: property details, financial analysis, tenant information, market data, and professional photography. Think of it as the property's resume -- a comprehensive, polished presentation that tells the complete investment story.

CREBuilder's wizard walks you through building your OM section by section. You do not have to complete every section in order, and you can skip ahead or go back at any time. Changes save automatically as you work.

1. Select Property Type

The first step is choosing what kind of property you are marketing. CREBuilder supports all major commercial property types. Your selection determines which data fields, financial models, and template layouts appear throughout your document.

Select Property Type screen showing 10 property type cards
1
2
  1. 1
    Property Type Cards

    Click the card that matches your property. Each card shows a brief description of what it covers. Options include Retail, Office/Medical, Multifamily, Industrial, Land, Hospitality, Self-Storage, Mobile Home Parks, Mixed-Use, and Net Lease.

  2. 2
    Progress Indicator

    The top bar shows your position in the four-step creation flow: Property Type, Package Type, Template, and Contact Info.

Pro Tip

Not sure which type to pick? Multi-tenant retail centers go under Retail. Single-tenant properties like a Walgreens or Starbucks use Net Lease. Medical offices fall under Office/Medical.

2. Select Package Type

Choose the type of marketing document you want to create. For this walkthrough, we are building an Offering Memorandum -- the most comprehensive option, ideal for investment sales with full financial analysis.

Select Marketing Package screen with six document type options
1
2
3
4
5
6
  1. 1
    Offering Memorandum

    The gold standard for investment sales. Includes financials, rent roll, comparables, investment analysis, tenant profiles, and market data. This is what most brokers use to market a property for sale.

  2. 2
    Sales Teaser / Summary

    A concise deal summary that highlights the key property attributes. Perfect for email blasts and initial buyer outreach before sharing the full OM.

  3. 3
    Leasing Package

    Marketing materials for lease-up. Focuses on available space, lease terms, and property features to attract tenants.

  4. 4
    For Sale Flyer

    A quick one-page marketing flyer for property sales. Great for print or email distribution.

  5. 5
    For Lease Flyer

    A one-page flyer focused on leasing opportunities with space availability details.

  6. 6
    Broker Opinion of Value

    A formal property valuation report with comparables and market analysis. Commonly used for bank loan underwriting and estate valuations.

Pro Tip

Most users start with an Offering Memorandum for their first commercial listing. Each package type shows a bullet list of the pages it includes.

3. Choose a Template

Pick a design theme for your document. Each theme has its own typography, layout style, and visual personality. You can also set your brand color here -- it flows through every page of the finished document.

Template selection screen with color picker and five theme previews
1
2
3
4
5
  1. 1
    Brand Color Picker

    Choose your brokerage brand color. The top row shows popular CRE brokerage presets (CBRE, JLL, Cushman, etc.). Use "Custom" to enter any hex color. This color appears on headers, accent bars, and graphic elements throughout the document.

  2. 2
    Classic Theme

    Clean, traditional design with a full-bleed cover photo and a white property name bar.

  3. 3
    Modern Theme

    Bold vertical color block with a large property name. Contemporary feel.

  4. 4
    Professional Theme

    Understated layout with a top color band and centered property name.

  5. 5
    Executive Theme

    Rich, dark-branded header bar with an elegant serif font for a premium look.

Pro Tip

You can switch templates later without losing any content. On the Review page, click "Swap Template" to try a different design instantly.

4. Property Details

This is where you enter the basic property information. The property name and address appear on your cover page and throughout the document. CREBuilder uses Google address autocomplete to speed up data entry.

Property Details step with property name, address, and selling price fields
1
2
3
4
5
  1. 1
    Property Type Badge

    Shows your selected property type. You can change it here if needed by clicking "Change Type" -- your data transfers to the new type.

  2. 2
    Property Name

    The marketing name that appears on your cover page. This is what buyers see first (e.g., "Sunset Plaza Shopping Center" or "1234 Main St Office Building").

  3. 3
    Address Autocomplete

    Start typing the street address and Google autocomplete will suggest matching addresses. When you select one, the city, state, and ZIP fill in automatically.

  4. 4
    Selling Price

    Enter the asking price. You can choose to show the price, hide it, or display "Negotiable" on the document. Price per square foot auto-calculates once you enter building size.

  5. 5
    Document Sections Sidebar

    The right sidebar shows every section in your document. Green checkmarks indicate completed sections. Click any section to jump directly to it.

Pro Tip

Address autocomplete works best when you start with the street number. If the property is new construction or not in Google Maps, you can type the address manually.

5. Property Data

Enter the key building specifications. These data points appear on your Property Summary page and cover page metrics. The fields adapt to your property type -- multifamily shows units, industrial shows clear height, etc.

Property Data step with building details and custom fields
1
2
3
  1. 1
    Building Details

    Standard fields include Year Built, Lot Size (acres), Building Square Footage, Number of Units/Suites, Stories, and Parking Spaces. Not all fields are required -- fill in what you have.

  2. 2
    Custom Data Fields

    Add property-specific details like Traffic Count, Parking Ratio, Anchor Tenants, Clear Height, LEED Certification, or any custom label/value pair. Drag rows to reorder them. These appear on the Property Summary page.

  3. 3
    Suggested Fields

    CREBuilder suggests common fields based on your property type. Click the suggested field buttons to quickly add them with the correct label.

Pro Tip

The "Auto-Fill from Public Records" button pulls Year Built, Lot Size, and Building SF from ATTOM public records when available. This can save significant data entry time.

6. Executive Summary

Write a 2-3 paragraph overview of the investment opportunity. This is the first content page buyers read after the cover, so it should capture their attention and summarize the key selling points.

Executive Summary rich text editor with AI suggestions sidebar
1
2
3
  1. 1
    Rich Text Editor

    A full-featured editor with bold, italic, bullet lists, and paragraph formatting. Write your narrative naturally -- the formatting carries through to the final PDF.

  2. 2
    AI Suggestions Panel

    Click "AI Suggestions" to open the sidebar with professionally written content suggestions tailored to your property type. Browse categories like Property Features, Location & Demographics, and Investment Potential.

  3. 3
    Content Categories

    Suggestions are organized by topic. Click any suggestion to insert it into the editor, then customize it for your property. This helps you get started quickly.

Pro Tip

Keep your executive summary to 2-3 concise paragraphs. Lead with the strongest selling point -- location advantage, below-market rents, strong tenancy, or value-add potential.

7. Investment Highlights

Highlight the key investment features and benefits. This page uses bullet-point format to make financial and investment advantages easy to scan. The Key Metrics panel on the right lets you configure the metrics displayed on the cover page.

Investment Highlights editor with Key Metrics panel
1
2
3
  1. 1
    Highlights Editor

    Write bullet points covering financial advantages, value-add opportunities, market positioning, and unique selling features. Use the AI suggestions for inspiration.

  2. 2
    Key Metrics Panel

    Configure the 4-6 key investment metrics shown prominently on your cover page and investment highlights page (e.g., Cap Rate, NOI, Price/SF, Occupancy). Metrics auto-calculate from your financial data.

  3. 3
    AI Suggestions

    Property-type-specific suggestion categories help you write compelling investment highlights. Categories include Property Features, Investment Potential, and Market Position.

Pro Tip

Lead with the strongest metric. If your cap rate is above market average, put that first. If the property is 100% occupied, lead with tenancy stability.

8. Location Highlights

Describe the location advantages, nearby amenities, and area features. The Accessibility panel on the right automatically finds nearby transit stations, airports, and major highways based on the property coordinates.

Location Highlights editor with Accessibility transit panel
1
2
3
  1. 1
    Location Editor

    Write about neighborhood context, traffic patterns, nearby retailers, employment centers, and demographic advantages. The AI suggestions provide location-specific content.

  2. 2
    Accessibility Panel

    Automatically populated with nearby transit stations, airports, and major highways. This data comes from Google Places based on the property coordinates you entered earlier. Toggle items on/off to control what appears in the document.

  3. 3
    Content Categories

    Browse AI suggestions organized by Strategic Position, Growth & Demographics, and Transportation & Accessibility to quickly build compelling location content.

Pro Tip

Mention specific distances to major landmarks ("3 miles from Phoenix Sky Harbor Airport" reads better than "close to the airport").

9. Photos & Media

Upload and organize the property photography that appears in your document. CREBuilder supports three photo placement options, each creating different page layouts in the final PDF.

Photos page with cover image, single-page, and gallery upload zones
1
2
3
  1. 1
    Cover Image

    The hero photo that appears on your document cover page. This is the first visual impression -- use your best exterior or aerial shot. One image only.

  2. 2
    Single-Page Images

    Each uploaded image gets its own full page in the document. Great for hero shots, aerial views, or site plans that deserve the full spotlight.

  3. 3
    Multi-Image Pages

    Create gallery pages with 2-8 images arranged in a grid layout. Perfect for interior photos, amenity shots, and detail images that work well together.

Pro Tip

Upload photos in the highest resolution available. CREBuilder compresses images automatically for PDF export while maintaining quality. Use landscape orientation for cover photos for the best results.

10. Maps

Add location maps to your document. CREBuilder includes a built-in Map Builder that creates branded retail maps with business logos, custom styling, and professional annotations -- all without leaving the app.

Maps page showing a branded retail map with business logos
1
2
3
  1. 1
    Map Preview

    Your saved maps appear as cards with a preview thumbnail. Click any map to open the full Map Builder editor.

  2. 2
    Create Map Button

    Opens the interactive Map Builder where you can search for businesses, add logos, customize colors, adjust zoom level, and annotate your map.

  3. 3
    Map Logos

    The Map Builder automatically finds business logos for nearby retailers, restaurants, and amenities. Drag them onto the map to show the surrounding retail environment.

Pro Tip

The Map Builder is a Pro feature. When you create a retail map, nearby businesses are automatically detected and their logos are available to drag onto the map. This creates professional-looking area maps that would take hours to build in PowerPoint.

11. Financial Scope

Before entering financial data, choose how much financial detail to include. This selection determines which financial pages appear in your document. You can change this later if your deal evolves.

Financial Scope selection with four mode cards
1
2
3
4
  1. 1
    Full Financials

    The most comprehensive option. Includes rent roll, income & expenses, cash flow projections, and valuation analysis. Best for stabilized income-producing properties.

  2. 2
    Rent Roll Only

    Shows tenant data and occupancy without detailed income/expense analysis. Good for properties where tenants handle their own operating expenses (NNN leases).

  3. 3
    Cap Rate & NOI

    A simple valuation display showing Cap Rate, NOI, and Price. Useful when you have the high-level numbers but not a detailed rent roll.

  4. 4
    Skip Financials

    Omit all financial pages entirely. Used for land deals, development sites, or situations where financials are shared separately under NDA.

Pro Tip

Choosing "Full Financials" gives you the most professional presentation. If you are not sure, start with Full -- you can always switch to a simpler mode later.

12. Rent Roll

Enter your tenant and vacancy data. The rent roll is the backbone of your financial analysis -- it feeds into income calculations, occupancy metrics, and cash flow projections throughout the document.

Rent Roll page with tenant table and vacancy tracking
1
2
3
  1. 1
    Rent Roll Type Selector

    Choose between Cash Flow (actual income) and Pro Forma (projected income) modes. Multi-Year Cash Flow adds growth rate projections across multiple years.

  2. 2
    Add Tenant / Add Vacancy

    Click to add a new tenant row or a vacant space. Each tenant row includes name, square footage, rent amount, lease term, and optional notes.

  3. 3
    Rent Roll Notes

    Add footnotes that appear below the rent roll table in the document. Useful for lease abstracts, renewal options, or special conditions.

Pro Tip

The rent roll adapts to your property type. Multifamily shows unit mix, Industrial shows clear heights, and Hospitality shows room inventory. Enter all tenants for the most accurate financial analysis.

13. Income & Expenses

Build your property pro forma by entering additional income sources and operating expenses. Rental income flows in automatically from your rent roll. The resulting NOI (Net Operating Income) drives your valuation metrics.

Income & Expenses page with additional income and operating expenses sections
1
2
3
  1. 1
    Additional Income

    Add non-rental income like CAM Reimbursements, Parking Revenue, Laundry Income, Late Fees, or any other income source. Each line shows both In-Place and Annualized amounts.

  2. 2
    Operating Expenses

    Enter property operating costs like Property Tax, Insurance, Management Fee, Repairs & Maintenance, and Utilities. Default expense categories are pre-populated for your convenience.

  3. 3
    Add Income / Add Expense

    Click to add custom line items. Both income and expense entries support In-Place amounts and Annualized projections.

Pro Tip

Property Tax is auto-filled from public records when available. If your property is NNN (triple net), tenants pay most operating expenses, so your expense section may be minimal.

14. Valuation & Cash Flow

Set your valuation assumptions and review the auto-generated cash flow projection. The system calculates Cap Rate, Cash-on-Cash Return, and multi-year NOI projections from your rent roll and income/expense data.

Valuation page with assumptions panel and cash flow projection
1
2
3
  1. 1
    Assumptions Panel

    Set growth rates for income and expenses, Analysis Period (1-10 years), Turnover Rate, and Rent Growth. These assumptions drive the multi-year cash flow projection table.

  2. 2
    Key Pricing Metrics

    Cap Rate, NOI, Price per SF, and Cash-on-Cash Return auto-calculate from your financial data and selling price. These appear prominently in the document.

  3. 3
    Cash Flow Projection

    A multi-year table showing projected income, expenses, NOI, and returns across the analysis period. This table generates automatically from your assumptions and rent roll data.

Pro Tip

If you entered cash flow rent roll data, the projection shows year-by-year growth. For pro forma rent rolls, it shows stabilized projections. Both modes auto-calculate the valuation metrics on the Investment Highlights page.

15. Tenant Profiles

Add detailed profiles for your key tenants. This is especially valuable for single-tenant properties (like net lease) or when your tenant mix is a key selling point. Each profile gets a dedicated page in the document.

Tenant Profiles page with detailed tenant information cards
1
2
3
  1. 1
    Tenant Cards

    Each tenant from your rent roll appears as an expandable card. Click to edit the profile details including company description, industry, headquarters, number of locations, and credit rating.

  2. 2
    Tenant Details

    Add rich context about each tenant: their industry, year founded, corporate headquarters, number of locations, and website. This information adds credibility to the investment story.

  3. 3
    Tenant Logo

    Upload a tenant logo for each profile. The logo appears on the tenant profile page in the final document. Logos help investors quickly recognize national or regional tenants.

Pro Tip

Focus on credit tenants and anchor tenants. Buyers especially want to see company details, credit ratings, and lease terms for the largest tenants that drive the property income.

16. Sales Comparables

Add recent property sales in the area that support your asking price. Comparable sales help investors understand the market and validate the property valuation.

Sales Comparables page with comparable property entries
1
2
  1. 1
    Comparable Entry Form

    For each comp, enter the property name, address, sale price, sale date, cap rate, building size, and price per square foot. All fields are optional -- enter what you have available.

  2. 2
    Add Comparable

    Click to add another comparable sale. Most OMs include 3-6 comparables to show a representative market sample.

Pro Tip

Choose comps that support your pricing. Include a mix of slightly above and below your asking price to show fairness, with the average near your target cap rate.

17. Rental Comparables

Add comparable lease rates from nearby properties to demonstrate that your rents are at, below, or above market. Rental comps are particularly important for multifamily and retail properties.

Rental Comparables page
1
2
  1. 1
    Rental Comp Entry

    For each comp, enter the property name, address, rental rate, building size, and property type. This data appears as a comparison table in the document.

  2. 2
    Add Rental Comparable

    Add as many rental comps as needed. A typical OM includes 3-6 rental comparables to show a representative sample of market rents.

Pro Tip

If your property has below-market rents, rental comps are your strongest tool to show value-add potential. Highlight the gap between your rents and market rates.

18. Market Overview

CREBuilder auto-generates market overview content using public data sources. The city description, population data, and economic facts are pulled automatically from Wikidata and census databases based on your property location.

Market Overview page with auto-generated city data, key facts, and city photo
1
2
3
  1. 1
    About Text

    An auto-generated description of the city or market area. This text is pulled from Wikipedia/Wikidata. You can edit it freely -- add local market knowledge, economic trends, or development activity.

  2. 2
    Market Image

    Choose a city skyline or area photo from the built-in image library, or upload your own. This photo appears on the Market Overview page in the document.

  3. 3
    Key Facts

    Add data points like Population, Median Household Income, Employment Rate, and Major Employers. Some facts auto-populate from census data. Drag to reorder them.

Pro Tip

The auto-generated content is a starting point. Customize it with specific submarket data, recent development activity, and local economic drivers that are relevant to your property.

19. Contact Information

Your contact information appears on the closing page(s) of the document. The primary contact is pre-filled from your profile. You can add up to 3 co-listing agents from your team or enter them manually.

Contact Information page with primary contact card and team members
1
2
3
  1. 1
    Primary Contact

    Your name, title, phone, email, company, and headshot. This is auto-filled from your user profile -- any changes here apply to this document only.

  2. 2
    Add Co-Listing Agent

    Add a co-listing agent by clicking the button. You can add team members from your company or type in contact details for external co-brokers.

  3. 3
    Team Members

    If you are on a team plan, your team members appear as quick-add cards. Click a team member to add them as a co-listing agent with their profile details pre-filled.

Pro Tip

Your profile photo and company logo appear on the contact page in the final document. Make sure they look professional -- you can update them in Settings > Profile.

20. Confidentiality

Add a confidentiality disclaimer and legal notice to your document. CREBuilder provides professionally written templates, or you can write your own custom text.

Confidentiality page with pre-written disclaimer templates
1
2
  1. 1
    Disclaimer Editor

    A rich text editor pre-filled with a standard CRE confidentiality disclaimer. Edit freely to match your brokerage requirements or paste your company boilerplate.

  2. 2
    Template Suggestions

    Choose from pre-written disclaimer templates covering standard confidentiality, investment risk, and broker authorization language.

Pro Tip

Most brokerages have a standard disclaimer they use on all materials. Ask your compliance team for the approved language and paste it in here for all future documents.

21. Review & Export

The final step: preview your complete document, customize the design, reorder pages, and export to PDF. Every page renders in real-time exactly as it will appear in the downloaded file.

Review page with live document preview, design panel, and page thumbnails
1
2
3
4
5
  1. 1
    Design Panel

    Fine-tune colors, fonts, and cover page options. Change your brand color, toggle brokerage presets, and adjust typography without leaving the preview.

  2. 2
    Live Preview

    The center area shows a full-size preview of each page. Navigate with arrow keys or click any page thumbnail to jump directly to it.

  3. 3
    Page Thumbnails

    Drag-and-drop thumbnails to reorder pages. Click a page to see it in the main preview. You can also hide pages you do not want to include.

  4. 4
    Swap Template

    Click to switch to a different template theme. All your content transfers instantly -- try different designs to see which best matches your brand.

  5. 5
    Download PDF

    Click to generate and download your finished document as a high-quality PDF. The export renders every page with full fonts, images, and formatting.

Pro Tip

Use the Design Panel to experiment with different color schemes before exporting. The live preview updates in real-time so you can see exactly how changes look.

Need Help?

Our team is here to help you create professional marketing documents.